Tool Box for Debt Collection

We are building a “Tool Box” for Debt Collections - please visit this page regularly as we will be adding “tools” on an on-going basis.

Stacks Image 50

Interested to join in?
Do you need more info?
click here to send us a message

Communication Skills for Effective Telephone Collections

Click on the picture to the left to view and listen to an overview of our new eLearning on-line course. The course is developed for the current trying times our call centre agents has to cope with being “home base” and also with the effects that COVID-19 has on the consumers’ ability to repay outstanding debt.

The course will take no more than 10 days (spending an hour a day) on-line on our eLearning platform to complete. The course is accredited by the Federation of Credit Management and once completed with a score of no less than 70% a certificate of successful completion will be issued on-line.

The course fee is a mere R 975 ex Vat per Delegate.
Discounts apply if a company book more than 5 delegates.
view course

Stacks Image 44

Interested to join in?
Do you need more info?
click here to send us a message

The Debt Collectors Act

This course is endorsed by the Council for Debt Collectors and is “must” for ALL new Debt Recovery Agents and Collection Business owners. We cover and concentrate on practical issues that govern the Debt Collector and these are of the utmost importance, both to the business and individuals. Being vicariously liable for the actions of your agents and collectors could lead to a charge of improper conduct in the disciplinary process.
Important that you stay compliant and avoid penalties.

The course will take no more than 10 - 15 days (spending an hour a day) on-line on our eLearning platform to complete. The course is accredited by the Federation of Credit Management and once completed with a score of no less than 70% a certificate of successful completion will be issued on-line.


Per Delegate - R 1,750 ex VAT
Discounts apply if a company book more than 5 delegates.

The National Credit Act

The Consumer Protection Act

These courses will give you all you need to know about these 2 pieces of Legislation.

Each course will take no more than 15 - 20 days (spending an hour a day) on-line on our eLearning platform to complete. The course is accredited by the Federation of Credit Management and once completed with a score of no less than 70% a certificate of successful completion will be issued on-line.


Per Delegate per course - R 1,750 ex VAT
Discounts apply if a company book more than 5 delegates.

Interested to join in? Do you need more info?
click here to send us a message